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Providing IT systems that meet your business needs.
Welcome to SNAC.TECH, your trusted partner in everything dental IT. With over 15 years of combined expertise in dental IT , we specialise in delivering comprehensive solutions that address both the clinical and business needs of your practice, all while prioritising patient confidentiality and digital security awareness.
In today's digital age, safeguarding patient data is more critical than ever. At SNAC.TECH, we understand the importance of maintaining the highest standards of security to protect sensitive information. From implementing robust encryption protocols to ensuring compliance with the Privacy Act 1988, we go above and beyond to help safeguard your patients' privacy and confidentiality.
We are dedicated to raising awareness about digital security risks and providing proactive solutions to mitigate them. We offer tailored cybersecurity training programs to educate your staff on best practices for data protection and threat prevention.
By empowering your team with the knowledge and tools they need to stay vigilant, we help fortify your practice against cyber threats and ensure peace of mind for you and your patients.
At SNAC.TECH, we believe that exceptional patient care goes hand in hand with strong digital security measures. That's why we prioritise both clinical excellence and data protection in everything we do.
With our unwavering commitment to patient confidentiality and digital security awareness, you can trust SNAC.TECH to safeguard your practice and your patients' trust.
Contact us today to learn more about how we can enhance your practice with cutting-edge IT solutions that prioritise patient confidentiality and digital security awareness. Experience the difference with SNAC.TECH – where dental IT excellence meets unwavering commitment to security and business continuity.
Why Choose Us
What We Offer
WHY CHOOSE SNAC.TECH
In the realm of business, you cannot afford to continually address chaotic IT system issues, enduring hours of downtime. Our customized, proactive approach guarantees that your primary concerns revolve around managing rapid growth, rather than fretting over IT matters.
01
Network Infrastructure Setup and Maintenance
Installation, configuration, and maintenance of wired and wireless networks within dental practices. Network security implementation to protect patient data and comply with entities regulated under the Privacy Act 1988.
02
Software Solutions
Direct and indirect support of dental practice management software. Integration support and installation of specialised dental software for tasks like digital radiography, treatment planning, and patient communication.
03
Data Backup and Disaster Recovery
Setting up and managing automated backup solutions to protect patient records, treatment plans, and other critical data. Implementing disaster recovery plans to ensure quick recovery in case of data loss or system failure.
Ensuring sovereignty of all your patient data (kept within Australian borders)
04
Remote Monitoring and Management (RMM)
Monitoring IT systems remotely to detect and resolve issues before they impact dental operations. Performing regular maintenance tasks such as software updates, patch management, and performance optimisation and endpoint detection and response.
05
Consulting and IT Strategy Planning
Offering strategic guidance to dental practices on leveraging technology to improve operational efficiency and patient care. Assisting with IT budgeting, long-term planning, and technology roadmap development.
Who we are
Who we are
Are You Looking for the Best in Town
Our journey commenced with a straightforward observation following the completion of a significant IT upgrade for over 100 dental practices nationwide over two years: there existed a deficiency in responsive and capable IT solutions tailored to dental practices. As professionals in the field, we personally understood the distinct challenges faced by dental practices in efficiently and securely managing their technology infrastructure.
Recognising this requirement, we embarked on a mission to bridge the gap by crafting bespoke IT solutions specifically tailored for the dental sector. What initially emerged as a necessity swiftly transformed into a passion project as we delved deeper into comprehending the intricacies of dental practice operations and the pivotal role that technology plays in ensuring seamless workflows.
At SNAC.TECH, we are committed to furnishing state-of-the-art IT solutions that empower dental professionals to concentrate on their core expertise – delivering exceptional care to their patients. Whether it entails securing digital patient information, optimising network infrastructure, or delivering ongoing support and maintenance, we have you covered to aid dental practices in flourishing in today's digital era.
Our team amalgamates a wealth of expertise in both IT and dental industry knowledge, enabling us to offer tailored solutions that cater to the distinct needs of each practice we serve. With a steadfast focus on reliability, efficiency, and innovation, we endeavour to surpass our clients' expectations and foster enduring partnerships founded on trust and mutual success.
Hardware Procurement and Support
Direct and indirect Support for dental-specific hardware such as dental imaging systems, intraoral cameras, digital X-ray machines, and dental practice management software.
Maintenance and repair services for computers, servers, printers, and other IT equipment.
Cybersecurity Services
Conducting regular security assessments and audits to identify vulnerabilities in dental practice IT systems. Implementing and actively managing antivirus software, firewalls, and intrusion detection systems to safeguard against cyber threats.
Providing cybersecurity training for dental staff to raise awareness about phishing attacks and other security risks.
Privacy Act 1988 Compliance Assistance
Advising dental practices on data privacy regulations and helping them implement compliance measures.
Providing encryption solutions, access controls, and data encryption to protect patient privacy and meet data privacy requirements.
Telecommunication Services
Setting up VoIP (Voice over Internet Protocol) phone systems for efficient communication. Integrating telecommunication solutions with dental practice management software for seamless patient communication.
Providing Internet solutions for superior performance and redundancy.
Help Desk and Technical Support
Providing on-site and remote technical support for troubleshooting hardware and software problems.
Offering help desk services to address IT-related queries and issues faced by dental practice staff.
Services
We Provide a High Quality Services
Service
01
IT Managed Services
SNAC can oversee your entire network and support your team with all their IT requirements.
02
Cloud-based Solutions
We offer cloud server provision and hosting for businesses preferring not to maintain in-house hardware.
03
Business Continuity and Disaster Recovery
If you've experienced data loss, don't hesitate to reach out to us. There's a chance we could assist you in recovering your crucial information.
Contactnew
Are you prepared to begin?
With diverse viewpoints but a singular objective, we're here to provide innovative solutions and address your inquiries. Give us a call on 07 3118 5566 and lets talk through your needs.
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